Shipping policy
Processing Times:
Orders are generally processed within 1-2 business days after payment confirmation. However, processing times may vary during peak seasons or promotional periods.
Shipping Methods:
Shipping costs vary depending on the country from which the order is placed.
Delivery Times:
- Italy Express: 1-2 days after package processing
- Italy Standard: 3-6 days after package processing
- International Express: 2-6 days after package processing
Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to monitor the status of your delivery.
Shipping Restrictions:
We currently ship to select countries across Europe. However, some locations may have restrictions or limitations due to local regulations or carrier policies. Please check our shipping information page for details on available destinations.
Shipping Costs:
Shipping costs are calculated based on the volume or weight of the order, the selected shipping method, and the destination address. Shipping fees will be displayed at checkout before completing your purchase.
Customs and Taxes:
For international orders, please note that customs duties, taxes, and import fees may apply. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. Customs policies vary by country, so we recommend consulting your local customs office for more information.
Shipping Address:
Ensure the shipping address provided is accurate and complete to avoid delays or delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Us:
If you have any questions or concerns regarding our shipping policy or your order, please contact our customer support team for assistance. We are here to help and ensure your shopping experience is smooth and enjoyable.
Thank you for choosing us.